Terms of Service
Last updated: 2026-01-30
Welcome to Unmess ("we", "our", or "us"). These Terms of Service ("Terms") govern your access to and use of the Unmess mobile application (the "App").
By downloading or using the App, you agree to be bound by these Terms. If you do not agree, please do not use the App.
1. Description of the Service
Unmess is an AI-powered home cleaning assistant designed to:
- Analyze photos of living spaces provided by users
- Generate suggested cleaning steps and priorities
- Help users decide where to start and what to do next
The App provides guidance only and does not guarantee specific cleaning results.
2. Eligibility
You must be at least 13 years old to use the App.
By using the App, you confirm that you meet this requirement.
3. User Responsibilities
You agree that:
- You will use the App for personal, non-commercial purposes only
- You will not misuse, reverse engineer, or attempt to disrupt the App
- You will not upload illegal, harmful, or inappropriate content
You remain solely responsible for how you use the cleaning suggestions provided by the App.
4. AI-Generated Content Disclaimer
The App uses artificial intelligence to generate cleaning recommendations.
You understand and agree that:
- Suggestions are automatically generated and may not be perfect
- The App does not replace professional cleaning services
- You are responsible for evaluating whether suggestions are appropriate for your situation
Unmess is not liable for damages resulting from reliance on AI-generated guidance.
5. Subscriptions and Free Trials
5.1 Subscription Plans
The App may offer auto-renewable subscription plans, including but not limited to:
- Monthly subscription
- Yearly subscription
Subscription benefits may include unlimited photo analysis, advanced step breakdowns, and extended history access.
5.2 Free Trial
If a free trial is offered:
- The trial period lasts for the duration stated in the App
- You will not be charged until the trial ends
- Billing begins automatically after the trial unless cancelled
Free trial availability may vary by region and user.
5.3 Auto-Renewal
Subscriptions automatically renew unless cancelled at least 24 hours beforethe end of the current billing period.
The renewal fee will be charged to your Apple ID account.
5.4 Managing or Cancelling Subscriptions
You can manage or cancel your subscription at any time through:
App Store > Account > Subscriptions
Deleting the App does not cancel your subscription.
5.5 Payment Processing
- All payments are processed by Apple via the App Store
- We do not store or access your payment information
- Pricing may vary by region and is displayed before purchase
Please refer to Apple's terms for billing-related issues.
6. Refunds
Refund requests are handled exclusively by Apple.
We cannot issue refunds directly.
7. Data and Privacy
Your use of the App is also governed by our Privacy Policy, which explains how we collect and use information.
Please review the Privacy Policy before using the App.
8. Intellectual Property
All content, trademarks, logos, and software associated with the App are owned by Unmess or its licensors.
You may not copy, modify, distribute, or create derivative works without prior written permission.
9. Termination
We may suspend or terminate your access to the App if you violate these Terms.
You may stop using the App at any time.
Termination does not affect any outstanding subscription obligations.
10. Disclaimer of Warranties
The App is provided "as is" and "as available".
We make no warranties regarding:
- Accuracy of AI-generated content
- Availability or uptime of the App
- Fitness for a particular purpose
Your use of the App is at your own risk.
11. Limitation of Liability
To the maximum extent permitted by law:
- Unmess shall not be liable for indirect, incidental, or consequential damages
- Total liability shall not exceed the amount paid by you for the App in the preceding 12 months
12. Changes to These Terms
We may update these Terms from time to time.
When changes are made:
- The updated Terms will be posted on this page
- The "Last updated" date will be revised
Continued use of the App constitutes acceptance of the updated Terms.
13. Governing Law
These Terms are governed by and construed in accordance with the laws of your country or region of residence, unless otherwise required by applicable law.
14. Contact Us
If you have any questions about these Terms, please contact us:
Email: wpd16818743@gmail.com
(c) 2026 Unmess. All rights reserved.