Unmess

Privacy Policy

Last updated: 2026-01-30

Thank you for using Unmess ("we", "our", or "us"). Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your information when you use our mobile application (the "App").

By using the App, you agree to the practices described in this Privacy Policy.


1. Information We Collect

1.1 Information You Provide

  • Photos you choose to upload
    • The App allows you to take or upload photos of your living space for analysis.
    • Photos are used solely to generate cleaning suggestions and guidance.
  • Optional feedback or contact messages
    • If you contact us, we may receive your email address and the content of your message.

1.2 Information Collected Automatically

We may collect limited technical information, including:

  • Device type and operating system version
  • App version
  • Anonymous usage statistics (such as feature usage and crash logs)

This information does not identify you personally.

2. How We Use Your Information

We use your information only to:

  • Analyze photos and generate cleaning guidance
  • Improve App performance and user experience
  • Fix bugs and monitor stability
  • Respond to support requests

We do not use your data for advertising purposes.

3. Photo Processing and AI Analysis

  • Uploaded photos are processed to identify areas that may benefit from cleaning.
  • Analysis may be performed using trusted third-party AI service providers.
  • Photos are not used to identify individuals.
  • We do not perform facial recognition.

Photo Storage

  • Photos may be temporarily processed on secure servers.
  • Photos are not shared publicly.
  • Photos are not sold or used for marketing.

Depending on your settings:

  • Photos and analysis results may be stored locally on your device.
  • Cloud processing may be used solely for analysis purposes.

4. Third-Party Services

The App may use third-party services strictly for functionality, including:

  • AI analysis services
  • Cloud infrastructure providers
  • Analytics tools (privacy-focused and anonymized)

These services are contractually obligated to handle data securely and only for providing their services.

We do not share personal data with advertisers or data brokers.

5. Subscriptions

  • Payments are processed by Apple via the App Store.
  • We do not receive or store your payment information.
  • Apple may collect billing information according to their own privacy policy.

Please review Apple's Privacy Policy for more details.

6. Data Retention

  • Photos and analysis results are retained only as long as necessary to provide the service.
  • You may delete your history within the App at any time.
  • Deleted data is removed from active systems within a reasonable timeframe.

7. Data Security

We take reasonable measures to protect your information, including:

  • Encrypted network communication
  • Secure server infrastructure
  • Limited internal access to data

However, no method of transmission or storage is 100% secure.

8. Children's Privacy

The App is not intended for children under the age of 13.

We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us so we can remove it.

9. Your Rights

Depending on your location, you may have the right to:

  • Access your data
  • Request deletion of your data
  • Withdraw consent

You can exercise these rights by contacting us at the email address below.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

When we do:

  • The updated version will be posted on this page
  • The "Last updated" date will be revised

Continued use of the App indicates acceptance of the updated policy.

11. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Email: wpd16818743@gmail.com

(c) 2026 Unmess. All rights reserved.